What should you do if you receive negative online reviews?

Last updated on May 28 2021 ~1 min read
Shobhit Singh

While replying to negative reviews, try to remain calm and empathetically address the complaints. Always try to work on resolving the issue with your words & actions, and win the trust of your customers again. Do Not respond to negative feedback publicly, always address the concerns in a private message or through email.

With Rannkly, you can craft an effective online reputation management strategy and build a strong online presence. With its fascinating features like QR code and Generate reviews, you can request your customers to leave a good review about you. Even for your social media channels, you can create interactive posts and schedule them to engage the audience and see more conversions.

Was this article helpful ?
call
Saransh Kumar
SUPPORT MANAGER
Hey there ๐Ÿ‘‹
Need help? Iโ€™m here for you,
so just give me a call.
8800456586
call icon close btn