What should you do if you receive negative online reviews?

Last updated on May 28 2021 ~1 min read
Shobhit Singh

While replying to negative reviews, try to remain calm and empathetically address the complaints. Always try to work on resolving the issue with your words & actions, and win the trust of your customers again. Do Not respond to negative feedback publicly, always address the concerns in a private message or through email.

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