Our Topmost Priority: Keeping you connected with your business!
As we all are in lockdown, we want to keep your social world connected and the business thriving. We are here to empower you and your team to work online while saving time with automated social marketing tools like never before!
What should you do if you receive negative online reviews?
While replying to negative reviews, try to remain calm and empathetically address the complaints. Always try to work on resolving the issue with your words & actions, and win the trust of your customers again. Do Not respond to negative feedback publicly, always address the concerns in a private message or through email.
With Rannkly, you can craft an effective online reputation management strategy and build a strong online presence. With its fascinating features like QR code and Generate reviews, you can request your customers to leave a good review about you. Even for your social media channels, you can create interactive posts and schedule them to engage the audience and see more conversions.