Changing your email address or password

Shobhit Singh

Changing your email address or password

Sometimes you just want to change your password or email address. And, when you don’t remember your password, you need to reset a forgotten password.

This article contains the following sections:

1. Changing your password or email address
2. Reset a forgotten password

Changing your password or email address

Follow the steps below to change your email address or password,

• Click on your profile pic at the top right of your dashboard and then Go to Profile Settings.

Click Change to change email address or password.
 

For changing the password, choose the New password and click on Update Password.

• For changing email address, Click on Change beside email address.
• Enter your new email address and Click on Update email

Note: By changing the email address, all connected platforms’ review notifications and reports will be sent to your new email address.

Reset your forgotten password

Click the Forgot password? link 

Enter your email address and you should receive a reset link right away.

Not receiving Emails?

• Double-check your email address. If you have different addresses for personal and work email, make sure that you’re using the right one.
• Check your Spam folder and talk to your IT team. If emails from Rannkly aren’t getting delivered to your inbox or Spam folder, or links in our emails are expiring, ask IT to whitelist no-reply@rannkly.com and feedback@rannkly.com.