Generate Reviews

Last updated on May 25 2021 ~2 min read
Vishnu Sharma

How to generate reviews?

 

Users can send a review request to customer(s) via email or SMS and ask to review their business by leaving a review on selected review platforms. Customer Review/Ratings which are less than 3 are posted internally, so that team members can work on the feedback and positive reviews above 3 are posted on the review platforms.

How to send review requests to customers via SMS?

1. Go to the Generate reviews tab from the left menu.

2. Click on the create review request button.

 

3. Select send request via SMS or email

4. Select the platform you want the user to review your business on and select a message from given SMS templates which will be sent to the user.

5. Select the platform you want the user to review your business on and select a message from given SMS templates which will be sent to the user.

6. Manually enter user’s contact information or import from the contact list. To manually enter just type the name and phone number of the user. You can add more users by clicking on add more button below the input fields.

Or you can import the contact list and select the user’s from there.

After selecting the users click on the add contacts and preview button.

7. If everything appears fine click on the send to contacts button.

8. If you want to send a review request immediately, click on send now or.

else you can save it as a draft and send later

 

Review request via SMS sent.

You can track the review request performance from the review request tab itself.

How to send review requests to customers via Email?

1. Go to the Generate reviews tab from the left menu..

2. Select the create review request button located at the top right side of the screen.

3. Select request via EMAIL by clicking on the create button.

4. Select the platform you want the user to review your business on and select a message from given email templates or type in your own message which will be sent to the user.

5. Manually enter the user’s contact information or import from the contact list. To manually enter just type the name and phone number of the user. You can add more users by clicking on add more button below the input fields. Or you can import your contact list and select the users from there.

5.Click on the continue button to move forward.

6. Manually enter the user’s contact information or import from the contact list. To manually enter just type the name and phone number of the user. You can add more users by clicking on add more button below the input fields. Or you can import your contact list and select the users from there.

7. Click on add contacts and preview to move forward.

8. Preview your request, check if everything is correct, and click on the sent-to button.

9. You can choose to send the request immediately or later.

10. You can choose to send the request immediately or later.

  • If you immediately send the request, your emails will be in the user’s inbox in no time.
  • If you want to save it later, the request will be saved as a draft which you can later send or make changes.
  • You can also send a test mail first to test the template. 
  • Hurray, your email review requests are sent.
Was this article helpful ?
call
Ajeet Sharma
SUPPORT MANAGER
Hey there 👋
Need help? I’m here for you,
so just give me a call.
8882527209
call icon close btn