Resource center
Featured Rannkly Tutorials
How to respond to Google reviews
Watch how you engage with your customers
How to schedule posts through Campaign Calendar?
Learn how to schedule and publish your creatives in no time!
How to add customer’s contact
Add customer’s contact details by watching video
How to schedule report on email
Learn to schedule your performance report
How to get the rating for a specific date or month?
Learn how to get reviews or rating on a particular date
Rating breakdown from different platforms
Watch ratings and review on social media channels
How to break down ratings based on stars?
Let’s watch the reviews according to stars
Generate QR Code
Learn how we can create QR code to get reviews
How to create website widgets to gain customers trust
Boast your ratings and reviews on your website
How to create new automate response
Watch steps to create a new automated response
How to create an account on Rannkly (sign up process)
How to connect review platforms
How to Automate your response

This article guides you about how you can automate your response when you are stuck in a meeting or enjoying holidays with your family.

Users can set a predefined automated response on a selected star rating, review platform and location(s) (if relevant). Users can define the response of their choice or select from Rannkly’s templates. When a review of an automated rating is left on a review platform, Rannkly automatically leaves a response within 5-10 minutes of time. The sentiment algorithm also analyses the content of the review and detects whether it matches the selected rating. If a mismatch is detected, the user is notified via email about inconsistencies and asked to reply to the review manually.

How to automate response for review platforms
  • Go to the My Reviews section or Automated Responses section from the sidebar.
  • Click on the 3 dot icon (a.k.a overflow menu).
  • Select Automate star review response
  • Click on Start Automating.
  • Select the type of review you want to respond to
  • Select the platform where your response will appear
  • Type your response
  • Click on Create Response
  • Alternatively, you can select an inbuilt response by clicking on Choose Template
How to invite Team Members?
How to use the smart reply feature?
Want to speak with a human?
Speak with us
Learn about the latest social media strategies, so you can test & iterate

How To Write Reviews For Restaurants And...

A detailed restaurant review is a wonderful way to share about your pleasant experience at your favo...

Shobhit Singh

Shobhit Singh
12 min read

Social Media Marketing

Social media marketing on a strategic level inculcates the smart, albeit time saving and effortless...

Vishnu Sharma

Vishnu Sharma
8 min read

How To Eliminate Social Stress Midst The...

The Corona Virus disease and the strict social distancing norms has indeed made it a Herculean task...

Vishnu Sharma

Vishnu Sharma
5 min read

Schedule a call with us to know more about Rannkly
Schedule a demo
No credit card
15 days free trial
Cancel anytime
call
Bakhtiar
SUPPORT MANAGER
Hey there 👋
Need help? I’m here for you,
so just give me a call.
9319018945
call icon close btn