
Every guest review and message in one dashboard.
Park Plaza manages guest reviews and conversations from one dashboard, so every guest gets a timely, on-brand reply and nothing slips through.
Reviews, guest conversations, marketing and operations, handled by AI in one place.













Protect your reputation, answer every call and resolve every issue, across every location.

Every review from every location in one inbox. AI drafts on-brand replies so nothing goes unanswered.

Answer every call, 24/7. A human-sounding AI agent handles common questions and creates tickets automatically.

Turn every complaint and request into a tracked ticket, assigned to the right team and resolved faster.
Plug in focused products for reputation, engagement, revenue and operations, all on the same platform.
Catch feedback before it becomes a bad review, and show your best reviews where buyers decide.
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Branded surveys, complaint forms and feedback flows that surface issues early, for every location.
Explore Forms
Show live reviews and ratings on your website, so visitors see real proof before they choose you.
Explore WidgetsReply faster on every channel and keep each location's social presence active.
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Messages from every channel in one shared inbox, with assignments so no customer waits.
Explore Messaging
Plan, publish and monitor posts for every location from one place, on brand every time.
Explore SocialWin repeat visits with targeted campaigns, rewards and personalised video offers.
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Targeted SMS, email and WhatsApp campaigns that bring customers back.
Explore Campaigns

Personalised AI videos that put the right offer in front of each guest.
Book a DemoFaster checkouts, and customers who find the right location first time.
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Help customers find their nearest location, with hours, directions and contact details.
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Show up where customers search, backed by strong reviews.
Turn visitors into customers with real proof and fast replies.
Stay top of mind on social and in their inbox.
Reward loyalty and act on feedback before it goes public.
Resolve issues fast and keep every counter moving.
See what works in each location, then scale it everywhere.
Start with a handful of locations and grow into a national network, without switching tools.
The same platform, set up for the way you operate today.
5locations
Every location, review and request in one view.
20locations
Shared workflows and reply standards for every team.
100locations
Roles, approvals and playbooks by region.
1,000+locations
Enterprise governance with location-level insight.
Turn on the controls that match your operating complexity.
Centralised visibility
Every location in one dashboard.
Consistent workflows
One playbook, followed everywhere.
Team coordination
Roles, assignments and hand-offs.
Automation and AI
AI replies, routing and follow-ups.
Reporting
Compare locations and spot trends.
Governance
Permissions and brand control.
Bring reviews, listings, social and messages from Google, Tripadvisor, Zomato, WhatsApp and 100+ more into one dashboard for every location.
See the practical role reviews play in six multi-location operating environments.
Manage guest reviews across properties and booking channels.
Track outlet reputation and respond to customer feedback.
Monitor patient feedback across facilities.
Compare reputation and recurring issues across stores.
Track feedback across showrooms and service centres.
Manage local reviews across branches.
Your customer data is protected by certified security controls and privacy-first processes, with the documents your legal and IT teams need to sign off.
ISO 27001 Certified
Information security management across people, processes and systems.
SOC 2 Certified
Independently audited controls for how customer data is handled.
GDPR Compliant
Data protection and privacy rights for customers in the EU.
DPDP Act Compliant
Aligned with India's Digital Personal Data Protection Act, 2023.