All-in-One online reputation management tool for Businesses
domainEnterprise AI for multi-location brands

One AI PlatformFor Every Location

Reviews, guest conversations, marketing and operations, handled by AI in one place.

  • check_circleEvery location in one dashboard
  • check_circleAI for reviews, calls and requests
  • check_circle95% faster issue resolution
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4.8/5average rating

Backed by
Riziliant Technologies100X.VCAWS Startup ProgramsMicrosoft for Startups
Certified & compliant
ISO 27001 CertifiedSOC 2 CertifiedGDPR CompliantDPDP Act Compliant
AI platform dashboard for multi-location business growth showing reputation, messaging, and marketing toolsAI platform dashboard for multi-location business growthAI platform features for multi-location business growthAI platform features for multi-location business growth

Trusted by5000+leading brands and agencies

Clarks Logo
Pride Hotels Logo
Radisson Blu Logo
Lemon Tree Logo
Sterling Holiday Resorts Limited Logo
MGM Muthu Hotels Logo
Blue Tokai Logo
Sarovar Hotels Logo
Jaypee Hospital Logo
House Of Diagnostics Logo
Cygnett Hotels Logo
Ramoji Film City Logo
Ramada By Wyndham Logo

Product Ecosystem

Core Products

Three products that run your customer experience.

Protect your reputation, answer every call and resolve every issue, across every location.

Review management dashboard showing multi-location review monitoring

Review Management

Every review from every location in one inbox. AI drafts on-brand replies so nothing goes unanswered.

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AI calling agent interface for multi-location customer interactions

AI Calling Agent

Answer every call, 24/7. A human-sounding AI agent handles common questions and creates tickets automatically.

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Rannkly Desk interface for managing complaints and service requests

Rannkly Desk

Turn every complaint and request into a tracked ticket, assigned to the right team and resolved faster.

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Supporting Products

Supporting Products

Add more power as you grow.

Plug in focused products for reputation, engagement, revenue and operations, all on the same platform.

Build Reputation

Turn happy customers into public proof.

Catch feedback before it becomes a bad review, and show your best reviews where buyers decide.

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Forms management interface for collecting customer feedback

Forms Management

Branded surveys, complaint forms and feedback flows that surface issues early, for every location.

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Website widgets interface for displaying reviews and ratings

Website Widgets

Show live reviews and ratings on your website, so visitors see real proof before they choose you.

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Engage Customers

Every conversation, one inbox.

Reply faster on every channel and keep each location's social presence active.

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Messaging management dashboard for multi-channel customer conversations

Messaging Management

Messages from every channel in one shared inbox, with assignments so no customer waits.

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Social media management interface for multi-location content publishing

Social Media Management

Plan, publish and monitor posts for every location from one place, on brand every time.

Explore Socialarrow_forward
Drive Revenue

Turn one-time visitors into regulars.

Win repeat visits with targeted campaigns, rewards and personalised video offers.

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Campaign management dashboard for SMS, Email and WhatsApp campaigns

Campaign Management

Targeted SMS, email and WhatsApp campaigns that bring customers back.

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Loyalty app interface for rewarding customers

Loyalty App

Points and rewards that give customers a reason to choose you again.

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AI videos interface for upselling

AI Videos for Upselling

Personalised AI videos that put the right offer in front of each guest.

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Run Operations

Keep every location running smoothly.

Faster checkouts, and customers who find the right location first time.

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POS application for managing billing, orders and payments

POS Application

Billing, orders and payments in one fast POS built for busy counters.

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Store locator interface for location discovery

Store Locator

Help customers find their nearest location, with hours, directions and contact details.

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The Growth Journeytrending_up

One platform for every stage of the customer journey.

From the first search to the repeat visit, every step is connected and every location follows the same playbook.

  1. 01

    Get Discovered

    Show up where customers search, backed by strong reviews.

    ReviewsStore Locator
  2. 02

    Convert

    Turn visitors into customers with real proof and fast replies.

    WidgetsMessaging
  3. 03

    Engage

    Stay top of mind on social and in their inbox.

    SocialCampaigns
  4. 04

    Retain

    Reward loyalty and act on feedback before it goes public.

    LoyaltyForms
  5. 05

    Operate

    Resolve issues fast and keep every counter moving.

    DeskPOS
  6. 06

    Grow

    See what works in each location, then scale it everywhere.

    AnalyticsAI
Built for multi-location scaletrending_up

From 5 locations to 1,000+, one platform.

Start with a handful of locations and grow into a national network, without switching tools.

Grows with your network

The same platform, set up for the way you operate today.

  1. 5locations

    Every location, review and request in one view.

  2. 20locations

    Shared workflows and reply standards for every team.

  3. 100locations

    Roles, approvals and playbooks by region.

  4. 1,000+locations

    Enterprise governance with location-level insight.

Everything you need at every size

Turn on the controls that match your operating complexity.

  • Centralised visibility

    Every location in one dashboard.

  • Consistent workflows

    One playbook, followed everywhere.

  • Team coordination

    Roles, assignments and hand-offs.

  • Automation and AI

    AI replies, routing and follow-ups.

  • Reporting

    Compare locations and spot trends.

  • Governance

    Permissions and brand control.

100+ PLATFORMS

Works with the platforms your customers already use.

Bring reviews, listings, social and messages from Google, Tripadvisor, Zomato, WhatsApp and 100+ more into one dashboard for every location.

  • Reviews
  • Listings
  • Social
  • Messaging
  • Food delivery
  • Travel & booking
Google logo
Google
Tripadvisor logo
Tripadvisor
Zomato logo
Zomato
Swiggy logo
Swiggy
Agoda logo
Agoda
Airbnb logo
Airbnb
Expedia logo
Expedia
MakeMyTrip logo
MakeMyTrip
OpenTable logo
OpenTable
DoorDash logo
DoorDash
WhatsApp logo
WhatsApp
Instagram logo
Instagram
LinkedIn logo
LinkedIn
X (Twitter) logo
X (Twitter)
Yelp logo
Yelp
Trustpilot logo
Trustpilot
Google Play logo
Google Play
Capterra logo
Capterra
Grubhub logo
Grubhub
Indeed logo
Indeed
personCustomer Stories

Hear it from the brands that use Rannkly every day.

Hotel groups and retailers on how they manage reviews, guest feedback and customer conversations across every location.

Park Plaza customer story video
Hotels

Every guest review and message in one dashboard.

Park Plaza manages guest reviews and conversations from one dashboard, so every guest gets a timely, on-brand reply and nothing slips through.

Ramada Ghaziabad customer story video
Hotels

More reviews and a stronger presence where guests search.

Ramada Ghaziabad uses Rannkly to collect more guest reviews and keep its online presence up to date, so travellers find the hotel and book with confidence.

Ahuja Residences COO customer story video
Hotels

Transforming Hotel Operations with AI.

Rannkly Desk helps hospitality teams manage guest requests, complaints, tasks, assignments, escalations and operational workflows from one intelligent platform.

Cygnett Hotels & Resorts customer story video
Hotels

Software and a team that help the business scale.

Cygnett Hotels & Resorts works with Rannkly and its customer success team to manage reputation across its hotels.

“Great app. Great team. Many thanks for helping us with great software and ease of doing business.”

Udman Hotels customer story video
Hotels

Guest feedback from every property, handled before check-out.

Udman Hotels brings guest reviews from all its properties into one place, so the front desk can spot and resolve issues while guests are still on site. Automated reply workflows keep every response consistent.

The T-Shirt Shop customer story video
Retail

Real-time visibility into every customer touchpoint.

The T-Shirt Shop tracks reviews and customer feedback across its stores and platforms in real time. It has become the team's daily tool for customer satisfaction and brand reputation.

Industry relevancetrending_up

Review Management for businesses with locations everywhere.

See the practical role reviews play in six multi-location operating environments.

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Hotels & Resorts

Manage guest reviews across properties and booking channels.

storefront

Restaurants & Cafés

Track outlet reputation and respond to customer feedback.

local_hospital

Hospitals & Clinics

Monitor patient feedback across facilities.

store

Retail

Compare reputation and recurring issues across stores.

directions_car

Automotive

Track feedback across showrooms and service centres.

spa

Salons & Fitness

Manage local reviews across branches.

Certified & compliant

Security and privacy built in, at every location.

Your customer data is protected by certified security controls and privacy-first processes, with the documents your legal and IT teams need to sign off.

  • ISO 27001 Certified badge

    ISO 27001 Certified

    Information security management across people, processes and systems.

  • SOC 2 Certified badge

    SOC 2 Certified

    Independently audited controls for how customer data is handled.

  • GDPR Compliant badge

    GDPR Compliant

    Data protection and privacy rights for customers in the EU.

  • DPDP Act Compliant badge

    DPDP Act Compliant

    Aligned with India's Digital Personal Data Protection Act, 2023.