Ava handles natural customer conversations, understands why someone called, captures the important details and moves the request forward—or brings in your team.
Natural conversations in English and Hindi
Our AI Calling Agent leverages advanced natural language processing to handle customer interactions efficiently, providing personalized responses and seamless support to enhance your customer experience.
Try a booking, enquiry or service request. Ava listens for the intent and the details needed for the next step.
Serving to industries:
Receive a live call from our agent and discover how our AI caller transforms customer conversations.
A spoken request is useful only when the business can understand and act on it. The gap between a call and a confirmed action is where opportunities are lost.
Customers should not have to wait for the right employee to become available.
A spoken request is useful only when the business can understand and act on it.
Automation should know when to continue, when to stop and when to hand over.
Ava does more than answer. The call becomes structured information that can progress a real business workflow.
A customer reaches your business.
Ava identifies why they called.
The important details become structured.
A booking, lead or request moves forward.
A person steps in when needed.
Every industry is visible below—no tabs or hidden content. Hotels & Resorts is Rannkly's verified primary use case; the other workflows show configurable applications that require commercial confirmation.
In the verified hotel workflow, Ava handles the conversation and captures the request. Rannkly Desk can then manage assignment, SLA, escalation and resolution.
Conversation and request capture
Owner · Engineering · Status created
Hotel groups and retailers on how they manage reviews, guest feedback and customer conversations across every location.
Park Plaza manages guest reviews and conversations from one dashboard, so every guest gets a timely, on-brand reply and nothing slips through.
Ramada Ghaziabad uses Rannkly to collect more guest reviews and keep its online presence up to date, so travellers find the hotel and book with confidence.
Rannkly Desk helps hospitality teams manage guest requests, complaints, tasks, assignments, escalations and operational workflows from one intelligent platform.
Cygnett Hotels & Resorts works with Rannkly and its customer success team to manage reputation across its hotels.
“Great app. Great team. Many thanks for helping us with great software and ease of doing business.”
Udman Hotels brings guest reviews from all its properties into one place, so the front desk can spot and resolve issues while guests are still on site. Automated reply workflows keep every response consistent.
The T-Shirt Shop tracks reviews and customer feedback across its stores and platforms in real time. It has become the team's daily tool for customer satisfaction and brand reputation.
Your customer data is protected by certified security controls and privacy-first processes, with the documents your legal and IT teams need to sign off.
ISO 27001 Certified
Information security management across people, processes and systems.
SOC 2 Certified
Independently audited controls for how customer data is handled.
GDPR Compliant
Data protection and privacy rights for customers in the EU.
DPDP Act Compliant
Aligned with India's Digital Personal Data Protection Act, 2023.
Explore Rannkly in Action
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