CARSTAR Auto Body Repair Experts Reviews and Ratings | Rannkly
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CARSTAR Auto Body Repair Experts

CARSTAR is the largest network of auto body repair facilities in North America, with 440 stores and over $600 million in revenue.
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Last data sync 21 Jan 2025
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Year Founded : 1989
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Total Employees : 500-1k
people
Monthly Visitors : under-10k
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3705 N 10th St, McAllen, TX 78501, USA
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Your overall rating
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4.1/5
language3 Platforms
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All time review rating is 4.1
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Based on total of 390 reviews
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Carstar auto body repair experts customer reviews

I had my vehicle fixed under another person's insurance claim. It was only a minor repair. I picked up the car and I was told that they ordered a part that would be coming in about a week and would only be a 10 min install. Well it's been 2 months. I've called them and asked about the part and they told me they would call me when it arrived. I haven't heard from them. I've called several times and have been given the same run around. They should be honest with me and tell me what's going on but they don't. Very displeased with this repair shop. If they upfront with communication I would've gave them a great review. Oh well.... I just left the unfinished job as is. Go somewhere else for your repair to avoid this experience I've had with them.
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Emmett Harris
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The over all completion bodywork repair done to my vehicle was great. I am happy with the quality. This is the 2nd time I have come to carstar collision specialists. I had a great experience the first time. However this time was very good as well with the exemption of my windshield replacement where the heads up display (HUD) is out of alignment. The top interior plastic cover above the rear view mirror its not place properly very loose and as far as the interior cleaning of the vehicle (as I understand it can get dusty due to the work done). They could’ve done a better job. I went back to address the issues and they were very attentive & professionals. As they said to bring the vehicle back to take care of the issues that need to be corrected. In conclusion I do recommend this body shop!
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Oswaldo Lara
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HIGHLY RECOMMEND THIS SHOP! Not only was the representative JAYDEN VENTO who did an estimate for me was he knowledgeable but he actually went above and beyond to explain all the process from beginning to end when it comes to the repairs of a vehicle. Not only that he also went ahead and emails me a copy and kept great communication with me! The fun stuff is extremely nice and respectful! I've used this shop before and I've never been disappointed!!
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Marlene Garcia
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I had a great experience with Carstar! The team was friendly, easy to reach, and always quick to respond to my questions or concerns. The final result was great, they did an excellent job and finished well within the timeline they promised. Highly recommend!
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Camila Alvarez
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I highly recommend this McAllen Carstar. I just had my Honda Civic repaired there. The staff and inspector were professional, courteous and efficient! Their text updates were helpful in keeping me up-to-date on the status of my car. I only have 1 car. They even paid for a Huber pick up to take me home! My repairs made my car better than new!
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Marilyn Hagerty
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Have been here two times and both times everything was fantastic. They truly stand by their work and there is no other place I'd go to have work done on my...
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Christopher T.
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CARSTAR has a long and established Canadian history in the repair industry, tracing back nearly four decades.
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