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HI Canada

We are a Canadian not-for-profit hostel operator and travel experience curator.
Last data sync 01 Mar 2024
Year Founded : 1933
Total Employees : 50-200
Monthly Visitors : under-10k
10647 81 Ave NW, Edmonton, AB T6E 1Y1, Canada
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All time review rating is 3.7
Based on total of 1990 reviews
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Hi canada customer reviews

The place is in a fairly central location in edmonton. If you are there with your own vehicle make sure that you leave your vehicle Barren of any valuables. The area is not the safest with vagrants. The front desk will warn you of that when you let them know that you have a vehicle and would like to park it. Free parking. The rooms are generally clean with always clean bedding. There are large lockers for you to be able to secure your items. Make sure that you bring your own lock otherwise you can get a dinky little suitcase lock from the front desk. Depending upon the room that you're in you will either be two per bedroom or eight per bedroom. They have a communal kitchen and sitting spaces. Allowing you to cook up your own meals with their pots and pans provided. There is some fridge space but they do not do a cleaning out of it regularly enough so there's likely to be little to no room for you. Staff are overall good-natured and happy to help in whatever way they can. I have used their services multiple times. And while not fancy or anything. Solo business travel when being a delivery driver. Means that it is more than a good enough space to lay your head down at night. Just make sure to bring earplugs and a face mask if you are in the eighth person bunk room or roomed with another person in the two bedroom who has a slightly different schedule than you. Try to be as careful as you can with the doors as they are rather loud and heavy. When they close they tend to vibrate up and down the hall... I think the building was an old school or something similar. But it is enough for the job that they have asked it to do.
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Ray McLellan
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The beds r comfy and it is very centrally located. Staff are very kind. The only thing I had issue with was the heat in my room. It was soooo hot. I opened my window a crack and it was perfect. No issues. Will return. Thx
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n c
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We had a great stay at HI Edmonton. The staff were extremely friendly & helpful, the amenities were all clean & in good condition. We didn’t use the kitchen much, but it seemed to be well stocked with pots, pans, plates, cups, utensils, etc. The bathrooms & showers were clean. The common areas were comfortable, spacious, & also clean. The mattress in our private room left a lot to be desired, hence one less star. Otherwise, the room was functional & perfect for our needs. The hostel is located close to Whyte & the UofA. We were able to walk everywhere we wanted to go in the area, and if we needed to go somewhere farther, we took one of the Bird scooters or bus. Great location for the price. Loved that we didn’t have to attempt to drive around that part of the city & struggle to find & pay for parking, it was much better to stay closer & just hoof it. We will be staying here again for sure.
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Perfect for the traveler on a budget. Rooms are clean and tidy and cleaned daily. Staff are super friendly and helpful. There is all the facilities that you’d need, large kitchen, laundry rooms, game room, TV room with toilet and showers. There is also free wi-fi. There is lots of bars and restaurants within walking distance although the city centre is a bit of s walk away or if your lazy then you can buy a buy bus tickets from reception and the nearest stop is only a couple of blocks away.
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Raymond Jackson
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Curly haired dude a who apparently works the front desk was very rude. As he came in the first front door, he was and locked out, there was a Woman working the front desk. I had been instructed to not let in anyone I don’t know in… he asked me to let him in and I asked the lady at the front desk if this was alright, she did not reply… this man (who I have never seen before) was very angry, yelled “I WORK HERE MAN” I didn’t know he worked here and asked him how I’m supposed to know that, which is why I asked his coworker (who remained silent the entire time), since no one seemed to care I opened the door for him, he then insulted me and walked away. As an employee I feel he should know that opening locked doors to a residence for people you don’t know is widely seen as a no no. And why wouldn’t the coworker simply speak up and say “it’s okay to let him in”? She avoided him once he was inside and I strongly got the impression she was nervous around him. He seems like a loose cannon. He was tall with an accent, dark curly hair.
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Corey Stevens
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First time trying a hostel, not bad. HI-Downtown was fairly clean, provided breakfast in the morning & access to their rooftop. Its location is perfect as...
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Julienne D.
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Definitely a great value for inexpensive lodging. It may not be for everyone, though, if you're not cool with sharing a dorm style room (private rooms...
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Daren D.
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I stayed for 3 nights end of June. Rooms were really hot, only when the door and window were open it's cooled off a little bit... I stayed in 4-persons...
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Lisa K.
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