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Hyatt Hotels

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a portfolio of 13 premier brands.
Last data sync 18 Feb 2024
Year Founded : 1957
Total Employees : over-10k
Monthly Visitors : 100m-500m
Bandra Kurla Complex, Siddharath Nagar, Vakola, Vicinity, Mumbai, Maharashtra 400055, India
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All time review rating is 4.5
Based on total of 28033 reviews
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Hyatt hotels platform ratings

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Hyatt hotels customer reviews

I love this place. I was involved in the ad communication of this property when China House was being launched and it holds a special place for me. The service is superior. The food was excellent. The location is perfect. I wish the staff smiled more though 😊
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Farzana Suri Victory Coach
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Great hotel but too noisy. Also this was a 5 star review, but for the second night running the next room has had an all night party and staff were unable to deal with it. I certainly don't recommend staying here if you need sleep as this hotel has NO CONTROL and can do very little to help.
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Anil Jagota
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5 star hotel in affordable price. Many rooms are there. Room service is very slow. It is taking 10-15 mins to deliver water bottle in room . Food price is very high. Gym, common and residence swimming pool, conference room, wedding hall are are available. Staff is very cooperative and behaviour is very good. Location is very good. Santacruz railway station and Airport is also nearer. Communication is also good. Rooms are neat and clean.
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Ashutosh Behera
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I stayed here for 2 nights with my wife during her interview at the US Consulate, it was 15 mins away so we I chose this hotel. The breakfast buffet was wonderful and all the staff were very assisting and nice people. We had a king bed reservation but they were out so we had to get a Queen but we made it work. Price is fair enough for the quality and name of the hotel as it is an Hyatt, I’d recommend to stay here if you are touring Mumbai or have any type of work or business.
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Checkin for a pre-booked room took close to an hour. Lobby is mosquito infested. No clear signs leading to breakfast area. No guidance on accessibility options. Staff gave wrong room number and key did not work. Calling up reception for issue does not help.. they only ask questions like 'do you know who talked to you' without resolving issue on hand. Wondering whether this property really is Hyatt.
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rupa m
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