Hygie Hotel

Was very Boutique feel for a budget conscious price, the bedding, pillows and towels were what I would expect of a high end hotel. My only issue was the lack of sound proofing and how loud people would be in the hallways after hours. I woke up several times in the night as a result. But I would absolutely stay here again!

I don't usually leave reviews, but I had to say something here. I stayed at this hotel for 2 days, i was in a pod. Here's a list of things I did NOT enjoy: -the place is FILTHY. I could not muster the courage to actually use their showers. Every corner was dirty and it looked like it had not been properly cleaned for years. I found actual pieces of broken glass on the floor of the shower room. Yikes. -I'm not sure that the mini fridge in the common area actually works, the food I stored there was room temperature when I got it back. -My key didn't work with the lockers. -the pods aren't actually like in the pictures. There are no doors to provide privacy, but simple curtains. -As a woman traveling alone, I can guarantee that I did not feel safe at any moment there. I spoke with other women about this and they shared similar feelings. -ventilation in the pods is very bad, it would get so hot and suffocating after a couple of hours. -the rest rooms smelled horrible and were super dirty. -i have been told that the sheets were being cleaned between each client, but I did find some hairs in my bed once I arrived. -the wifi was so laggy -there was no toilet paper on both toilets on my floor for several hours, even after I had notified réception. I just left the hotel and there was still no toilet paper. Here's a list of things I did enjoy: -the staff was kinda nice (especially the lady who did the cleaning) -the low price I don't understand why this establishment doesn't have more bad reviews. It was so filthy, but I guess I got what I paid for. My most warm salutations to the nice cleaning lady. ❤️

Stayed in a suite for 3 nights. Convenient location if you like Old Montreal, especially the Old Port. To my surprise, the rooms (both pods and suites) were located in a basement. It wasn’t a huge issue. But if I’d known this in advance, I would have probably booked another hotel with windows, only because I prefer to be able to see out. I was told housekeeping would be available 10am-6pm. On my second day, I didn’t need it yet. So I put on the “Do Not Disturb” sign on my door before 11am, and removed it at the end of the day. Undisturbed. Easy. The next day, I wanted housekeeping. Put on the “Please Make Up Room” sign when I got out before 12pm. Only to see an untouched room when I came back at 6:30pm. No idea what steps did I miss to fail requesting for housekeeping service :( The walls were definitely NOT soundproof. My suite was opposite the shared washroom. I could hear people taking showers there. Not to mention people talking and walking along the corridor. One night I could not sleep because one of the other guests was watching a movie with constant screams in high volume. The design of my suite was modern. The bed was also comfortable. Could provide more towels though. When everything else (e.g. toiletries, coffee capsules) were given in 2 sets, only 1 stained bath towel was given. No face towel nor hand towel. Overall the room could be maintained better. One of the paintings on the wall was poked through. Water was leaking from the shower hose, which might be the cause of low water pressure from the shower head. Missing towel bar. I knew there had been one because I could still see the drilled holes with a tiny piece of metal attached. The male staff I saw between 11am-6pm was the human form of ennui. Could be more friendly, polite and helpful. The other male staff I saw between 8:30pm-11am was a lot more helpful comparatively.

Stayed at Hygie Hotel’s standard queen suite. Before booking, note that this is located in a basement, which was not indicated anywhere in the hotel’s website. The room had clean sheets upon arrival. We had to request for an extra towel as it was not prepared prior to our arrival. The heating in the room was abysmal. The service was okay. Overall, the low value for a night’s booking is well-reflected in the hotel’s service and amenities. The biggest pro to booking this hotel is its proximity to Downtown Montreal, but you can always book a different hotel in the area. I would not recommend this hotel to anyone who is looking to maximize their money’s worth and experience good service and stay in Montreal. Please book elsewhere if you can.

Let me save you the trouble: DO NOT stay at this hotel. We traveled to Montreal for a week-long vacation and were utterly horrified by what we encountered. From the moment we entered our room, it was clear this place was a complete disaster. The air was thick and musty, the sheets were stained with blood and mold, and there were clear signs of bed bugs. We both started feeling itchy within minutes and knew there was no way we could spend a single night here. We left after just 20 minutes, but the ordeal didn’t end there. Despite the horrifying conditions, the staff flat-out refused to refund the $350 we paid. We called multiple times, only to have them hang up as soon as they recognized who we were. They are unhelpful, rude, and condescending. At this point, they’re outright stealing money from guests. As for the employees? They’re a joke. The guy at the front desk couldn’t even bother to look up from his YouTube videos to acknowledge us. The so-called cleaner was sitting on a guest bed, scrolling through her phone like she was on break. And let’s not forget the group of people openly smoking weed in the kitchen and lobby area. How is this place even legally operating? It’s filthy, mismanaged, and completely unprofessional. Do yourself a favor and stay anywhere but here. This place is a disgrace.

if i could give -0 stars i would. this was by far the worst experience i have ever had. my fiancé and i booked this hotel for my birthday trip to montreal....

If I could give it 1 star I would. Stayed here awhile ago in Montreal. The dirtiest hotel I've ever been too. Nothing as advertised, and the ceiling has...

There's a pic hostel in here downstairs. The pod had a super comfy bed and great bedding plump pillows lovely duvet very clean. The tv in the pod didn't...