insert_chart
Online Analysis

Calculate Your Company Online Reputation Score

business
Organization
help_outline

Jetwing Hotels

The saga of Jetwing is one of classic entrepreneurship.
sync
Last data sync 12 Feb 2024
business
Year Founded : 1970
business
Total Employees : 500-1k
people
Monthly Visitors : under-10k
location_on
Wijaya Kumaratunga Mawatha Yapagama, Dambulla 21100, Sri Lanka
Social Links:twitter Logoyoutube Logofacebook Logolinkedin Logoinstagram Logo
Technology Used :
Similar companies:
View more companies
business
Your overall reputation score
4.5/5
language4 Platforms
star
All time review rating is 4.5
star
Based on total of 5947 reviews
Here’s why online reputation score matters
  • In many cases, your online presence is the first impression people have of you.
  • For entrepreneurs and business professionals, a positive online reputation is crucial.
  • A positive online reputation contributes to trust and credibility.
  • This can lead to increased opportunities for speaking engagements, collaborations, and recognition within your industry and lot more.

Jetwing hotels platform ratings

lockUnlock more platformsarrow_right_alt

Jetwing hotels customer reviews

Stayed here for 3 nights as a part of our package tour. Unfortunately, our room wasn't ready at the check in time (14:00) but the staff hastily sorted out a free upgrade for our 2 rooms to the super deluxe rooms, free of charge. We have stayed in 5 hotels in total over a 2 week period and this Jetwing hotel was the best of the bunch. I regret this hotel being our first hotel as it set the bar so high for the other hotels! Service was excellent. Our rooms were cleaned everyday without request. Spectacular views from our rooms overlooking the lake. Buffet breakfast and dinner was OK, but the evening time A La Carte Menu was excellent. I am really sad we could only spend 3 nights here as I could easily do 1 week or more. Can't think of any improvements that could be made to either the rooms or service.
User name
Cameron Banks (Cam)
rating starrating starrating starrating starrating star
platform icon
This hotel was far better than I was expecting. We paid quite a lot as we were staying over the Christmas break. The building and location are amazing. There is so much wildlife, different types of monkeys, mongoose, Butterflies and many many types of birds. We went on the 45 min birdwatching walk around the lake and saw all sorts including hornbills and eagles. The staff were great although we did find we needed to ask quite a lot of questions to get the information about what was available and when. The rooms are large and comfortable with big bathrooms and balconies overlooking the grounds. The hotel is also environmentally conscious so no plastic anywhere and use refillable glass water and toiletry bottles which was a nice touch. We ate both breakfast and dinner at the buffet restaurant which was better than I has expected with a wide selection of good quality local and international dishes. The bar was a little disappointing. The staff couldn't make any of the cocktails on the list and the wine was fine... I'd probably recommend sticking to beer or a gin and tonic.
User name
Thomas Watts
rating starrating starrating starrating starrating star
platform icon
The hotel's location is not ideal, but the interior offers a beautiful view. The rooms are clean, although the approach to them is not pleasant, and the lift is small, untidy, and very dark. The food quality is subpar, and the staff lacks proper grooming; you'll notice no one wearing gloves while serving. Freshness is a concern, likely due to a distant kitchen, resulting in cold servings. The menu book itself is extremely untidy, making it unappealing. In this price range, one would expect better customer service, but unfortunately, it feels more like a 2-star experience despite the 5-star price. If you can overlook these issues, you may still consider planning your visit.
User name
nehaa jain
rating starrating starrating starrating starrating star
platform icon
Just a delight, set near a lake with gorgeous pool and adequate gym. Amazing staff, wonderful rooms and echo friendly concepts. All types of food available...far too tempting. Would highly recommend. Dr Sanders
User name
Dr Sureshini Sanders
rating starrating starrating starrating starrating star
platform icon
Despite being one of our best stays in Sri Lanka I unfortunately cannot give Jetwing Lake a 5 star review. This is simply because of the fact that our drivers accommodation was appalling and simply not good enough for a hotel chain of this size. After a great stay on our end we were extremely disappointed to hear of our drivers issues overnight. Management please fix this issue promptly, it is not right to treat people this way. Regarding the hotel stay itself: the room was beautifully designed with an amazing view of the lake, the staff was friendly and attentive and the food was some of the best we had throughout our trip. Pool and gym facilities were excellent.
User name
Shenuka Jayatilleke
rating starrating starrating starrating starrating star
platform icon
Jetwing Overall all facilities and services are beyond acceptable level . Only issue I had was TV pictures are hazy and I as not clear .turning on tv was bit of hassle. This facility start showing its age and need bit of TLC. Noticed staff are friendly and always willing to service .
User name
I3460EVjayh
rating starrating starrating starrating starrating star
platform icon
A large hotel (90 plus rooms) with the sole purpose of serving guests visiting the National Park. It is located on the beach and adjacent to the park so many wild animals visit. An elephant wandered into reception one evening fairly recently! Look it up on YouTube! Rooms are spacious and the facilities good. We had a pleasant stay. There is a huge pool area and also a beach bar if you walk through the dunes (passing the monkeys). Food was good insofar as the breakfasts were extensive offering both hot and cold Sri Lankan and Western fare, including an eggs counter for omelettes. Dinner can be taken in the main restaurant, the bar area or the smaller restaurant on the same level as reception. We ordered off the A La Carte menu each evening which gave a good selection of Sri Lankan dishes. The bar area was pleasant, overlooking the ocean. Excepting for one night of relative chaos, caused we understand by absence due to illness; the service was good. Due to the nature of the place many people will start their safari tours very early so be prepared for “corridor noise” after 5 am).
User name
X5990ESbarryh
rating starrating starrating starrating starrating star
platform icon
A decent location to gain access (with separately organised guide) to the Yala National Park. The property is of recent construction and is located a short walking distance to the Indian Ocean. Views of the ocean from the accommodation units are hidden by sand dunes. There is a decent swimming pool. The accommodation units are functional - and provide everything that is necessary. But the decoration style is a little tired and could do with some refurbishment (it looks fine when in bright sunlight, but feels less appealing during evenings and at night. The dinning facilities are acceptable - there is a standard restaurant offering buffet-style meals at a set price, with outdoor, and indoor (AC), options. The pricing is acceptable - but as with all such dining experiences it can be impacted by the behaviour of guests in attendance. There is also a more traditional dining option (at a higher price) which we did not try. There is a bar with outdoor and indoor options - with drinks at acceptable pricing. The staff are helpful. We have two safaris in the Yala NP - which were enjoyable. Unfortunately we did not spot a leopard, but it was well organised.
User name
DavidofDevon
rating starrating starrating starrating starrating star
platform icon
Massive hotel, be prepared to track to your room if you happen to get one at the far end. No elevator on guest room side. Musty smell in elevator on the restaurant side. Awful vegetarian food. Strange bathroom. On the plus side, massive pool and short walk to the beach.
User name
moju72
rating starrating starrating starrating starrating star
platform icon
We had an excellent stay in Jetwing Yala. Staff is super friendly and attentive. Rooms are clean and spacious, contains all amnesties required to have a luxurious stay and the view from the rooms are breathtaking. The main restaurant had a good selection of foods. Due to the location and the wide open spaces in the hotel, you could see a wide variety of animals roaming around the hotel. We were lucky to witness the in house elephant ‘Netta Kota’ during our visit.
User name
thushilap2019
rating starrating starrating starrating starrating star
platform icon
Similar companies
Rating 4.5/5
rating starrating starrating starrating starrating star
Cinnamon Hotels
Cinnamon Hotels & Resorts is a diverse chain of Hotels both in Sri Lanka and Maldives.
cinnamonhotels.comView company detailsopen_in_new
John Keells Holdings
keells.com
Dialog Axiata
dialog.lk
MAS Holdings
masholdings.com
Hemas Holdings
hemas.com
Dilmah Tea
dilmahtea.com
The Hayleys Group
hayleys.com
Port City Colombo
portcitycolombo.lk
Delta Hotels and Resorts
deltahotels.com
Visit Oceanside
visitoceanside.org
Zenit Hoteles
zenithoteles.com
Gateway Canyons Resort & Spa
gatewaycanyons.com
Almonte Riverside Inn
almonteriverside.com
Kasteel van Nieuwland - De Postiljon
kasteelvannieuwland.be
Hard Rock Cafe
hardrock.com
South Seas Island Resort
southseas.com
Pinehurst Resort
pinehurst.com
Streamsong Resort
streamsongresort.com
Madden's on Gull Lake
maddens.com
Entertainment Cruises
entertainmentcruises.com
Shadowbrook
shadowbrook.com
Manoir Hovey
manoirhovey.com
Hedsor House
hedsor.com
insert_chart
Analytics
Unlock business growth with Review Analytics: Insightful data, enhanced customer understanding, and improved decision-making for a competitive edge!
lockUnlock this featurearrow_right_altLatest rating
reviews
Overall Reviews
Streamline reputation management: Aggregate reviews from multiple platforms and engage customers with our seamless reply feature, enhancing your brand's trust!
lockUnlock this featurearrow_right_altlatest review

Explore Rannkly in Action

Connect with us for a Personalized Discussion

Enhance Your Awareness with Multiple Listening Platforms

Professional woman in a pink blazer engaged in a serious conversation during a video call with a laptop in front of her.