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The Parkdale Hostellerie

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Last data sync 11 Feb 2024
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83 Elm Grove Ave, Toronto, ON M6K 2J2, Canada
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Your overall reputation score
3.0/5
language7 Platforms
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All time review rating is 3.0
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Based on total of 2061 reviews
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The parkdale hostellerie platform ratings

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The parkdale hostellerie customer reviews

DO NOT STAY HERE. From the beginning this was a mess. Customer service was non existent. No one picks up the phone, we rang the doorbell 10 times and no one let us in, and they were just generally unhelpful. We booked an “private apartment” room for one night. Nowhere on the listing did it say that it was a 10 minute drive away from the address of the actual hostel. We didn’t find out until we got to the front desk with all our luggage. They also didn't help us with the parking situation whatsoever (no recommendations, no nearby parking garages). Once we managed to get to the apartment, it was FILTHY. The floors were sticky, the garbage wasn't changed from the last guest, there were bugs in the bathroom. I guarantee they hadn't cleaned it whatsoever before we got there. The sleeping arrangements were barely passable, not enough bedding was provided. There were also only 2 towels for 4 guests. We noticed that the extra toilet paper roll in the bathroom was waterdamaged and covered in filth. COBWEBS. DIRT. EVERYWHERE. The price was also WAY too high for what we got. It looked nothing like the pictures in the listing. FALSE ADVERTISING. As women we did not feel safe there. The main lock on the door was broken and all that was keeping us safe was the code lock, which anyone could find out. I highly recommend you look for other accommodations.
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Julie
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The room was 4 bunk beds in an apartment with another 2 rooms in the apartment exactly the same. With 3 washrooms. The showers were in a room together with just none transparent glass between them, only found 1 of the showers that actually worked correctly. The room had about 5 fans and one air-conditioner with wires hanging from everywhere. There were people walking in and out all day and they only have a small lockbox to put small items so make sure all bags are locked up and under the beds. The only thing good about it eas the location as it was a straight road all the way to the Eaton centre and either a 15 minute tram or 45 minute walk. Would not recommend unless you age really on a budget as it's very cheap to stay.
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Isaac Leighton
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I stayed at this hostel after my brother died of a drug overdose to deal with his affairs. When I left, I offered the hostel owner/employee some new narcan kits to keep on hand, given how much of an issue overdoses are in Toronto these days. Instead of politely refusing he said “oh no, we don’t need those. We don’t let those kind of people stay here”. Unbelievable to have staff that are so rude, naieve and discriminatory. Stay elsewhere.
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Kirstin Bartsch
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Was lied to about several things during the course of my stay including having my property taken i.e. roomcard and not initially being offered the money back I had paid for it as a deposit. Also had another staff member follow me around while I tried to go about my day, and then also remove things from my vehicle which I had been given prior permission to use as they did not see me as being able to afford it as possession and assumed it was another customers without checking in first. On top of this I was accosted by another guest who had previously been thrown out of another hostel because of his creepy and possessive behavior towards me and another staff member. I talked to another staff member but also I believe this man made a complaint about me and I was not given the proper chance to explain myself, but all communication with me went dead after this point including about the compensation I had put down for continuing services. I had to visit again in person, and was paid the least available balance they felt they could forfeit and which I had previously requested when we were on better terms before they had stopped responding. I almost had to threaten to go to either police or request legal action to have money returned to me, and only would have retrieved had I spent more of my time on this by showing up in person. The prices of the rooms were not as advertised either, and it was implied I would have one night for free to make up for other issues but was only offered an abysmal 10% discount upon arrival. They did have comfortable beds and clean rooms. Also most of the staff members clearly meant well and did their jobs properly. I did get to check in late upon arrival without extra payment but was only a few minutes over time to this. Update: Yes, I did. To which you hired me and then changed your mind without notice or discussion, and also tried to make off with my paycheques. Disrespectful at least and you should have compensated me for the extra wasted to try and get back the money I worked for. I expect an extra hundred dollars for the continued waste of time, and poorly advertised services. You listened to my personal problems which I had disclosed before working and then unwilling to accommodate these as well you decided to pray on them. You are a disgusting and dirty person: Leanne and you know you got rid of me because you are less qualified and feel entitled to try and steal as well feel you should profit off of my suffering. Weak.
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Marianne Moor
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We stayed in the private room and they got us an uber, Yeah it a bit rough so what, really was useful location, beds are comfy its warm and there was only one bug, we named it Simon, tbh we have more in the countryside, dont be snobs, loads of great shops, cafe sud forno has great coffee and FriendsButter Chicken curry house is just great, ty Toronto had a great time
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chris harvey
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They really should work on their entrance/exterior. It looks like a place where you go to get butchered. My Uber driver was concerned about it too. Interior...
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Kevin L.
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This hostel was only okay. It was very loud and the people didn't seem to understand the consideration of others that should go into staying in a hostel....
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Aimee B.
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