The Rimrock Resort Hotel Reviews and Ratings | Rannkly
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The Rimrock Resort Hotel

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Last data sync 22 Jan 2025
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Monthly Visitors : under-10k
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300 Mountain Ave, Banff, AB T1L 1J2, Canada
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Your overall rating
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4.5/5
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All time review rating is 4.5
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Based on total of 3344 reviews
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The rimrock resort hotel platform ratings

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The rimrock resort hotel customer reviews

Great hotel in a fantastic location. Walking distance to the gondola, free bus passes to get into town. Rooms are great with excellent views but starting to get a little dated. Service was typically prompt and meticulous but staff occasionally overwhelmed with multiple tasks. Heated pool very nice. Spent 8 days there and well worth it, Eden is worth the experience too.
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Goknub
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Rimrock exceeded our expectations! The concierge was very helpful while we were preparing for our trip. Charlotte checked us in at the front desk, and she informed us about all the resources at the hotel and was very warm at our arrival. The room was very cozy with a spectacular view. We even enjoyed relaxing in our room between activities. The restaurants were delicious. We happened to be there during NYE, and the hotel was very festive. Would also like to acknowledge the bell desk team and concierge for their exceptional assistance during our time in Banff. I would definitely recommend Rimrock, and look forward to another visit in the future!
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Candace Morris
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I recently had the pleasure of staying at the Rimrock Resort Hotel, and I cannot express enough how grateful I am for the exceptional service provided by Alexandra, the concierge. From the moment we arrived, she greeted us with a warm smile and genuine enthusiasm, instantly making us feel at home. Alexandra went above and beyond to ensure our stay was nothing short of perfect. Her patience in answering all our questions and providing helpful recommendations was truly remarkable. No matter what we needed, she was always ready to assist, making every interaction a joy. What stood out most was her friendly demeanor and genuine care for our experience. She treated us like valued guests and made sure we had everything we needed to enjoy our time at the resort. It’s rare to find someone so dedicated and passionate about their role, and Alexandra exemplifies the true spirit of hospitality. Thanks to her thoughtful guidance and unwavering support, our trip was filled with unforgettable moments. I can’t recommend Alexandra highly enough! If you’re staying at the Rimrock Resort, make sure to seek her out; you won’t be disappointed. Thank you, Alexandra, for making our stay so special!
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Henry Suryadarmita
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We visited for a conference this December. The experience was excellent overall - our room was great. Despite being told it had a partial obstructed view, it was actually a fantastic view. The workshop space was perfect for our group's needs. We visited both Larkspur and Primrose and the food and drinks were all outstanding, as well as the conference meals. Gym is a little dated but had everything we needed, the hot tub is very hot and perfect for a relaxing dip.
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Kristen Brown
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A Wonderful Dining Experience at Primrose! We had the pleasure of dining at Primrose yesterday, and it was an exceptional experience. The food was absolutely delicious! We ordered the mushroom spaghetti and the chicken burger, and both dishes were prepared to perfection. The quality of the ingredients and the flavors were outstanding. The service was phenomenal, with our server going above and beyond to ensure we had a great time. They were attentive, friendly, and made us feel truly welcomed. Overall, it was a fantastic dining experience, and we’re already looking forward to returning to explore more of the menu. Highly recommended! Let me know if you’d like to personalize it further!
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Dare kitchen Karan
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