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Brasada Ranch

Perfectly situated between Bend and Redmond, Oregon, Brasada Ranch enjoys about 300 sunny days every year.
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Last data sync 15 Feb 2024
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Total Employees : 10-50
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Monthly Visitors : under-10k
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16976 SW Brasada Ranch Rd, Powell Butte, OR 97753, USA
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Your overall reputation score
4.5/5
language5 Platforms
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All time review rating is 4.5
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Based on total of 2307 reviews
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Brasada ranch platform ratings

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Brasada ranch customer reviews

Brasada Ranch is exactly what I was hoping for, and more! Impeccable service around the clock. The grounds are beautiful and they are very dog friendly! I stayed in the newer bungalows and it came with my own golf cart! Highly recommend this resort for a 'self care' getaway!
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Elise Vincentini
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We started vacationing to Brasada over 13 years ago. It was such a great experience that we moved to the area. Today we visited the Ranch House for lunch and that part of our visit was a good experience. Our Server is always so helpful and kind. So after lunch today I walked up to the front desk to inquire about booking a weekend in one of the ranch cabins for later this month. The front desk receptionist was immediately rude to me. I wasn't greeted with a smile, instead she acted annoyed with me for inquiring about staying there. She told me that I needed to call reservations or book online. I realize that more places have turned to this type of business practice but I was standing in front of her and I walked up with a friendly demeanor. She kept repeating herself when I tried to engage her in conversation. It was unbelievably rude. Terry, the Manager, stepped in and at first acted like she was going to be helpful. She asked me a few questions as I stood there trying to process how I was treated by the receptionist (long dark hair and wore glasses, didn't think to catch her name because I was in shock). Terry didn't end up helping me at all while I was there, instead she took my phone number. It's been over an hour and she still hasn't called. At this point I won't book directly through Brasada and may never stay there again. They need kind and friendly staff again. The receptionist ruined our experience today. When I looked back a couple of times to see if anyone was going to look up dates I noticed that Terry waa quite close with the receptionist staff. She absolutely didn't do anything about how I was treated by her staff. Which is so upsetting since she watched it all happen. I hope corporate sees this review and makes positive changes with their staff. At a minimum they lost a couple of thousand dollars that we would have spent in a weekend there and much more in future trips that we would have booked. I will also share my experience with my family and friends and we all know that word of mouth powerful. We can't be the only ones that are being treated badly. It's sad. The Ranch used to be our favorite destination.
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Jennifer Loftin
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Phone fotos can't do the views justice. Very nice staff and facilities, upscale dining while keeping it down to earth. Casa was very modern, Scandinavian vibe. Horse riding is amazing, what a gem 💎 🐎 🤠 👢
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Justin Haaga
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We could not be happier with Jenna, our Event Manager, and the entire team at Brasada. It was the most lovely retreat for our team. The service, accommodations, and event space were spectacular - not to even mention the views which were spectacular. Jenna handled our group with care consideration and professionalism. The fireside S'mores was an extra special touch and a highlight of our visit. We will definitely consider another event there.
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Shalene Gustafson
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We weren't there ling enough to explore all the facilities but from whatever we saw we loved. The ranch is well maintained, views are great, service is very good. We ate breakfast and dinner and both were ok.
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Ravi Deva
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One of the best stops on our vacation and hope to come back. We stayed in the newest buildings that have great views looking at the mountains . They are...
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Ashley H.
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Where do I start?! This place is incredible. We decided to stay here for our ten year anniversary. We chose to stay in the new Bungalows. If you decide on...
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Ryan G.
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Amazing service throughout the entire ranch from the receptionists to the restaurant. This place is so much better in real life than the photos. There is...
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Gloria T.
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