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Paytm is India's largest mobile payment and commerce platform.
Last data sync 06 Feb 2024
Year Founded : 2010
Total Employees : over-10k
Monthly Visitors : 500m-1b
102,103,104,105 , 1st Floor, Enterprise Centre, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099, India
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language7 Platforms
All time review rating is 3.3
Based on total of 11532 reviews
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Paytm customer reviews

I had an horrific experience while cancellation of my Paytm flight booking. My ticket was not visible in my app due to some snag at their end. I vehemently tried to contact Paytm team on WhatsApp, throughput toll free no, thru Paytm app, and helpline no. But al messages replies are automated and u cannot convey ur message. I could never contact them inspite if so many trials. So I tried to go to their office I’m Mumbai which was 35 km from my location. But surprisingly no one was there. Mob no of nodal officer was mentioned, but he was useless and could not do anything. I was annoyed so guards gave me no of a person who ultimately resolved my problem after 3 days but I lost rs 1000 due to delay at Paytm end. Never book any flight ticket in Paytm whatsoever cheap it may be.
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Worst customer care. I’ve been calling the customer care for 2 days and it keeps on going on hold no one is picking up the call even there no call back from them. My money got stuck in the paytm bank account and there’s nothing that I can do about it. My 2 of the payments are stuck and they are not settling it.
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ak1 gk1
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worst staff and incapable staff to solve my open complaint from last 2 months. . As per my experience they dont have complete knowledge or they want to harrash customer like this . never ever go for Paytm merchant account
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vipul makwana
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Very very worst experience with this company because I trying to call from 1 month but they are not send my payment and make me fool from 1 and half month from sept 8 2023. This is very big scammer application at this time and also very bad experience with customer service or support team including senior departments,chat supports,all team members. There is no any result or Resolution I received from 8th sept 2023. I request to all please don't continued with there services because at this I am in this situation but in a time I don't want anyone to like this. I also mail there all departments including in cc also CEO Vijay Sir but not received any response and solution only just received a time of 24 to 48 hours or 2 to 3 days. From the 8sept 2023. Very bad application.
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Rahul Choudhary
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hello team this is preeti from sukh agency on of the your manager visit our office he is providing the pytym machine but your paytm machine is not working ... your adviser name is manish kumar jha his employee id is 811765
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