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Sonesta Hotels

Sprung from the classic hoteliers of the mid-20th century, Sonesta a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating 80 years in hospitality.
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Last data sync 06 Feb 2024
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Year Founded : 1937
business
Total Employees : 1k-5k
people
Monthly Visitors : 500k-1m
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MIDC Road, Chorgundi, Pezari, Wadawali, Maharashtra 402108, India
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Your overall reputation score
3.8/5
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All time review rating is 3.8
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Based on total of 1929 reviews
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Sonesta hotels platform ratings

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Sonesta hotels customer reviews

The whole experience has truly been a blessing at this hotel. When we first arrived at our room we had a problem with our key card. When we addressed it with the front desk they upgraded us to a 2 bedroom suit. Amazing and so helpful with 2 kids. They each got their own bed. Superior customer service. The room was clean and tidy. The bed is firm and supportive. The best sleep I’ve had on a hotel bed in as far as I can remember. Showers were excellent with good water pressure and plenty of hot water. Breakfast in the mornings had plenty of options and was more than satisfying, even for our 2 kids. The ART bus leaves to Disneyland just outside the hotel and takes less then 10 minutes to the park (I timed it!). Our room faced the freeway and I honestly could not hear any cars. The kids loved the pool. It’s large and only goes to 5 feet deep. Plenty deep for younger swimmers. The hot tub is secluded off to the side and was very comfortable. It was also the largest hot tub I have seen at a hotel and could easily fit 20+ people comfortably. If you have kids and are deciding what room to go with it might be worth the extra cost to book a 2 bedroom suite here. It made our 6 night stay so much more comfortable and enjoyable. Overall, it was a smashing success and would definitely consider staying here again on our next Disneyland trip. Great job!
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L2052MDjessec
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This was possibly my 5th stay on the property in the past 12 months. I’m always greeted with a warm welcome by Pam. As a member, I was upgraded to a larger suite with a view. The entire staff and experience was pleasant and accommodating for our boys. We will return in a a few months.
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stephaniewK9546SM
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Check-in was a breeze! I came in with my family and friends. There were a lot of other families going to Disneyland as well but note that this is not really walking distance to the park. The kitchen is great if you want to cook. Julio and all the staff were very accommodating. I love the Disney themed lobby. They also had a pretty decent breakfast spread (hash, egg, sausage etc.). I would definitely recommend to anyone that wants a laid-back stay.
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cherryb391
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Where to begin… -Those working the front desk were very friendly and helpful every time. Not once was anybody grumpy or too busy to help. -Julio upgraded our room to a two bedroom suite at no extra cost. -The hallways/doors on the outside of rooms definitely could use some love, but when we walked in, the room was clean and very nice! There were 5 of us girls (having a ladies trip!), and it was absolutely perfect for us, especially with two bedrooms, two bathrooms, a living room, and a kitchen. It was so nice! -While the hide-a-bed was pretty uncomfortable, the normal beds were very very comfortable. - Okay, also. The breakfasts were SO GOOD. The only bummer, was that they didn’t serve decaf coffee. But I get it. -Also, I know there is an ART Bus that can take you to Disneyland, but we chose to Uber and it was so nice! We really enjoyed our stay at Sonesta ES, and I know where to go the next time I find myself headed to Disneyland!
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dkknott05
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The staff and service was amazing as well as breakfast and every aspect of the stay! When we arrived the room was ready and staff greeted us and we were on our way to fun and happy times ahead! Pam took care of Everything!!! Blessed
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A7562NIbonniet
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