Sonesta Hotels Reviews and Ratings | Rannkly
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Sonesta Hotels

Sprung from the classic hoteliers of the mid-20th century, Sonesta a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating 80 years in hospitality.
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Last data sync 22 Jan 2025
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Year Founded : 1937
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Total Employees : 1k-5k
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Monthly Visitors : 500k-1m
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1915 S Manchester Ave, Anaheim, CA 92802, USA
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Your overall rating
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4.1/5
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All time review rating is 4.1
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Based on total of 1880 reviews
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Sonesta hotels customer reviews

This hotel offers a good value, especially for those headed to Disneyland. Apparently, there's a bus that goes right there, leaving straight from the parking lot. It does seem as though everyone (but me) staying at the hotel goes to Disneyland, as most are wearing Mickey ears. The outdoor pool is warm, and while the gym is a no-frills operation, it does include a few treadmills, free weights, etc. The bathrooms have stand-up showers with strange heads that have several settings that spray well but none that hit you with a pressured stream. Having a decent fridge with a freeze compartment is a nice perk, a sad rarity in modern hotels.
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Brian Ferdman
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Writing this review as we are about to check out. Absolutely loved staying at this hotel for 4 nights. We took the ART bus from the airport here which was a little scary because we never used the app and we didn’t know what to expect at first but we booked the shuttle and got our vacation started right on time. We have a member of our party who uses a wheel chair which made transportation to and from the hotel, and from the hotel to Disney, a total breeze vs needing to take a vehicle. The Sonesta hotel resort area is a main bus stop, which means you walk mere steps out to the bus to be on your way to Disney which drops you off closer to the security vs any other method of getting there. You are dropped off right there at security. This is starting to sound like a bus review I know 😂😂 The rooms at the Sonesta are rooms that are clean and easy to sleep in. The wheelchair accessible room has a long nice hallway. The service workers were attentive. The restaurant staff were absolutely amazing every single interaction including the man who works at the bar late this week! He was super nice to someone in my party and they interacted frequently. Let’s not forget about the pool. It’s lovely and I was able to swim a few laps back and forth and it felt great. We booked through Costco
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J L
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A lot nicer than I anticipated. We found a deal on this hotel and thought it was going to be a random slum hotel but nope it was lovely. The bed was comfy. The a/c was cold. The staff was SUPER friendly. Clean lobby and rooms. Cons: The only negatives I would say is the floor of the shower was dark like stained from dirt. But still way nicer than I thought. There isn't a lot of parking.
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Jessie
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We had an amazing stay here! For it to not be an actual Disney resort, it had some really fun decorations to make it feel like you were staying on property. The staff was very friendly and super helpful. Having the ART bus for transportation to the parks was helpful, but factor in extra time for travel cause the only come every 30 minutes and they aren't always on time. Overall, very pleasant experience:)
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Mary Ruth Johnson (divaMary3)
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We stayed here after our trip to Disney. The rooms were clean which is what is most important to us. I docked off 1 star because the lady who checked me in and out seemed very unsure with the questions asked (late checkout, my breakfast package, etc) - this ultimately led me to being locked out of my room early and double charged for breakfast. Thankfully, I called back a day later and Louis who answered the phone was super helpful in getting my overpayment resolved. I also could not rave enough about Guillermo and his staff at the Burger Place for breakfast. I dined with my 2 year old, and they were so accommodating to provide for my picky toddler and extremely attentive. I felt like VIP customers with the service provided by the restaurant. Super impressed! Overall, pleased with my stay and will come back and stay here again.
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Alyssa Maree Gaddi
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