eStarland

Seriously: I love this place! This business is huge and thorough in the history of video games. If it was made, they probably have it! I stumbled across them and have been several times for a lot of systems - SNES, N64, Sega Genesis, Wii, and I have browsed for all the others! Best experience I can summarize. I purchased a Smash Bros Brawl (Wii) and did not open it for a few weeks until we did game night. After 30 mins of playing, the game went to an error screen. We did not encounter this with any other games. We tried it again, and 10-15 mins into a battle, it did the same. I took it by the store and showed them a picture of the TV screen and explained the problem. There was no hesitation in getting me whole again. I greatly appreciated it and the fact that staff heard me out instead of brushing me off. A Class people at this business! If you haven't, go visit and see it for yourself!

They have a good selection of figures and collectibles. The games don’t have prices on them. The checkout line moves slowly and employees have no urgency to help customers. There may be 2 people in line in front of you but it may take 30 minutes. The receipt and register doesn’t show itemized prices so you don’t really know how much each item cost.

Stopped in here today to look for some NES games. They had a few carts with price tags but only the ones that are damaged in some way. I don't mind a little wear and tear if it means I can get a good price, but almost 100% of these were priced way higher than they are worth. Then I checked out some "good" games in their bins- but those had no price tags because the cashiers look up what the cart is worth at the time of purchase- then mark it up from there. As others have mentioned, the customer service is slower than dirt and absolutely horrible. I stood in line for nearly 30 minutes and there were only two people in front of me when I got there. When it was my turn, the cashier went to help another cashier and completely ignored me for five more minutes. When she finally did look at me she said "I'll be with you in just a couple minutes" then stepped away. I left my items on the counter and walked out.

If I could give ten stars, I would. I ordered nine games, all of which are going to be played at my volunteer fire station in our lounge between calls when we have downtime. When I received my package (VERY quickly, by the way. I ordered on the 12th, and received it by the 16th). I received the 9 games, all of them individually wrapped, and the quality of the games/cases look impeccable. The cases don't look dingy or well used, and the disc's are crazy good, considering many of these games released 10, 15, or almost 20 years ago. The package was packed with care, and when I opened the package, I was extremely surprised by the fact that eStarland threw in 4 other games for totally free. I'm amazed by the care, quality, speed and customer service, so you just gained a lifelong customer, and you will be aggressively recommended to all of my friends and coworkers. Thank you, eStarland! You guys are amazing.

This is a cool shop. I stumbled upon it b/c I was selling some retro gaming stuff found in an "attic". In fact, my normal game store couldn't handle testing so one suggested I go here. Huge inventory in a huge store tucked away in a business park. Great customer service. Pleased with amount that I got for old NES that didn't have cables.

I've only been here a handful of times but every time I go I always have the best experience here. Went and traded a few items around my birthday and the...

I have been going to eStarland for many years but I haven't written a review for them. This place is massive. I'm shocked at how much space they have for...

This is a very unprofessional business. I purchased a Sega CD model 2 console and a Sega Genesis model 2 console from them. Along with an RF NES modulator...