Rannkly

Move every vehicle enquiry to the right next step.

A configurable Ava workflow can capture test-drive, service and sales enquiries before routing them to the right dealership team.

Transform service calls into scheduled appointments - AI Calling Agent for Automotive

AI Calling Agent

Our AI Calling Agent leverages advanced natural language processing to handle customer interactions efficiently, providing personalized responses and seamless support to enhance your customer experience.

Trusted by 5000+ leading brands and agencies
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Hear AVA For Yourself

Call. Speak naturally.
See what moves forward.

Try a reservation, inquiry or special request. Ava listens for the intent and the details needed for the next step.

Serving to industries:

Hotels & ResortsRestaurants & CafésAutomotiveReal EstateEducationSalons & SpasGyms & Fitness

Try Our Live Demo

Receive a live call from our agent and discover how our AI caller transforms customer conversations.

We prioritize the confidentiality and security of your personal information, ensuring your data is handled with the utmost care and compliance with privacy standards.

success

Two intents. Two teams.

Separate the showroom call from the workshop call.

Ava identifies whether the customer wants to buy, test, service or speak to an advisor before routing the request.

SALES LANE

I want to test drive this model.

  • Model
  • Preferred dealer
  • Date
  • Customer details
Route to sales advisor
SERVICE LANE

I need a service appointment.

  • Vehicle
  • Service need
  • Preferred dealer
  • Date
Route to service advisor
Appointment intent

Make the follow-up specific.

The dealership should know which model, location and date the customer wants before an advisor calls back.

Make the follow-up specific - AI Calling Agent for Automotive
Dealer-network routing

The right lead must reach the right rooftop.

A commercial rollout needs clear dealership coverage, department ownership and handoff rules—not just a voice experience.

01

Intent

Brief overview of the customer's intent for follow-up communication.

02

Location

Specify the geographic location relevant to the enquiry or service.

03

Department

Identify the department responsible for handling the request.

04

Owner

Name of the individual or team assigned to manage this enquiry.

Commercial fit

Create a cleaner route from call intent to dealership action.

Separate sales intent from service intent, capture appointment details and route each caller to the right dealership team.

Best Fit

Dealer networks that need every sales and service call to reach the right location with enough context.

Buying Team

  • Dealer Principals
  • Sales Operations
  • Service Operations
  • Customer Experience

Rollout Needs

  • Models and dealership locations
  • Sales and service call paths
  • Appointment-request fields
  • Advisor-transfer rules

Measure

  • Test-drive requests
  • Service appointments captured
  • Qualified vehicle enquiries
  • Dealer-team handoffs
Human judgement stays human

A clear boundary builds a better call experience.

Ava should use approved information, capture the required details and bring in your team when the call needs judgement, confirmation or direct staff action.

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HAND OFF WHEN

  • The caller needs live stock or pricing
  • A technical service question needs an advisor
  • The customer asks for a person

WORKFLOW BOUNDARIES

  • Illustrative workflow; commercial availability requires confirmation.
  • Vehicle availability and commercial terms require approved information or staff.
Buyer questions

Before you consider Ava for Automotive.

Straight answers about what the proposed workflow does—and where people remain responsible.

Request a Free Demo
01

Can Ava quote vehicle prices?

Ava should use only approved information. Live pricing, offers and commercial commitments require dealership confirmation.

02

Can sales and service use the same number?

A configured call flow can identify the intent first and route the request to the appropriate lane.

03

Can it confirm live stock?

Only if approved availability is part of the configured workflow; otherwise it captures the enquiry for an advisor.

Explore other industries

The operating model changes with the business.

Compare how Ava could support other types of customer calls.

personCustomer Stories

Hear it from the brands that use Rannkly every day.

Hotel groups and retailers on how they manage reviews, guest feedback and customer conversations across every location.

Park Plaza customer story video
Hotels

Every guest review and message in one dashboard.

Park Plaza manages guest reviews and conversations from one dashboard, so every guest gets a timely, on-brand reply and nothing slips through.

Ramada Ghaziabad customer story video
Hotels

More reviews and a stronger presence where guests search.

Ramada Ghaziabad uses Rannkly to collect more guest reviews and keep its online presence up to date, so travellers find the hotel and book with confidence.

Ahuja Residences COO customer story video
Hotels

Transforming Hotel Operations with AI.

Rannkly Desk helps hospitality teams manage guest requests, complaints, tasks, assignments, escalations and operational workflows from one intelligent platform.

Cygnett Hotels & Resorts customer story video
Hotels

Software and a team that help the business scale.

Cygnett Hotels & Resorts works with Rannkly and its customer success team to manage reputation across its hotels.

“Great app. Great team. Many thanks for helping us with great software and ease of doing business.”

Udman Hotels customer story video
Hotels

Guest feedback from every property, handled before check-out.

Udman Hotels brings guest reviews from all its properties into one place, so the front desk can spot and resolve issues while guests are still on site. Automated reply workflows keep every response consistent.

Alivaa Hotels customer story video
Hotels

Guest feedback from every property, handled before check-out.

We are delighted to receive such encouraging words and to be a part of their journey with Rannkly. Client trust and satisfaction inspire us to keep raising the bar and delivering meaningful experiences.

The T-Shirt Shop customer story video
Retail

Real-time visibility into every customer touchpoint.

The T-Shirt Shop tracks reviews and customer feedback across its stores and platforms in real time. It has become the team's daily tool for customer satisfaction and brand reputation.

Certified & compliant

Security and privacy built in, at every location.

Your customer data is protected by certified security controls and privacy-first processes, with the documents your legal and IT teams need to sign off.

  • ISO 27001 Certified badge

    ISO 27001 Certified

    Information security management across people, processes and systems.

  • SOC 2 Certified badge

    SOC 2 Certified

    Independently audited controls for how customer data is handled.

  • GDPR Compliant badge

    GDPR Compliant

    Data protection and privacy rights for customers in the EU.

  • DPDP Act Compliant badge

    DPDP Act Compliant

    Aligned with India's Digital Personal Data Protection Act, 2023.

AVA FOR AUTOMOTIVE

Build the right call workflow for Automotive.

Bring Rannkly your highest-volume call scenarios. The team can confirm configuration, boundaries and commercial availability.

Explore Rannkly in Action

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