Rannkly

Handle the calls your clinic receives every day.

Ava answers routine patient calls, captures the details and brings in your staff when a person is needed.

Handle the calls of your clinic - AI Calling Agent for Healthcare

AI Calling Agent

Our AI Calling Agent leverages advanced natural language processing to handle customer interactions efficiently, providing personalized responses and seamless support to enhance your customer experience.

Trusted by 5000+ leading brands and agencies
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Hear AVA For Yourself

Call. Speak naturally.
See what moves forward.

Try a booking, enquiry or service request. Ava listens for the intent and the details needed for the next step.

Serving to industries:

Try Our Live Demo

Receive a live call from our agent and discover how our AI caller transforms customer conversations.

We prioritize the confidentiality and security of your personal information, ensuring your data is handled with the utmost care and compliance with privacy standards.

success

Admissions demand

Answer the factual question. Protect counsellor time for the decision.

Ava should separate information enquiries from conversations that need individual counselling.

Programme

Course, intake and campus

Deadline

Approved admissions dates

Fees

Published fee information

Counselling

Personal guidance and handoff

Answer the factual question. Protect counsellor time for the decision.
Answer or hand off?

Give every enquiry the right level of help.

The workflow should make a clear distinction between approved information and advice that belongs with the admissions team.

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AVA CAN HANDLE

  • Programme information
  • Published deadlines
  • Campus details

COUNSELLOR NEEDED

  • Eligibility review
  • Personal programme choice
  • Exceptions or decisions
A complete admissions handoff

The student explains it once. The counsellor receives the full context.

When a conversation needs personal guidance, Ava captures the important details and sends a structured counselling request to Admissions.

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01
STUDENT SAYS

I'm interested in the MBA programme at the main campus. Can a counsellor guide me?

02
AVA CAPTURES
ProgrammeMBA
CampusMain campus
NeedProgramme guidance
ContactCaptured
03
REQUEST ROUTED TO

Admissions counselling

Student interest and call context stay attached to the request.

04
COUNSELLOR STARTS WITH

The reason for the call—not a blank callback.

Continue the conversation without asking the student to repeat the programme, campus and need.

Commercial fit

Structure admissions demand and use counsellor time better.

Answer approved factual questions, identify student intent and reserve counsellor time for decisions that need a person.

Best Fit

Institutions that need to organise high-volume admissions enquiries without turning every question into a counselling call.

Buying Team

  • Admissions Leadership
  • Counselling Teams
  • Campus Operations
  • Student Experience

Rollout Needs

  • Approved programme information
  • Campus and intake rules
  • Counselling-request fields
  • Escalation boundaries

Measure

  • Enquiries answered
  • Programme interest captured
  • Counselling requests
  • Admissions handoffs
Human judgement stays human

A clear boundary builds a better call experience.

Ava should use approved information, capture the required details and bring in your team when the call needs judgement, confirmation or direct staff action.

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HAND OFF WHEN

  • Eligibility needs individual review
  • Fee or policy information is not approved
  • The caller wants an admissions counsellor

WORKFLOW BOUNDARIES

  • Illustrative workflow; commercial availability requires confirmation.
  • Ava does not decide eligibility, admission or financial support.
Buyer questions

Before you consider Ava for
Automotive.

Straight answers about what the proposed workflow does—and where people remain responsible.

Request a Free Demo
01

Can Ava decide eligibility?

No. Eligibility, admission and scholarship decisions remain with the institution.

02

Can it answer fee questions?

Only using current, approved information supplied for the configured workflow.

03

When should a counsellor take over?

When the student needs individual guidance, exception handling or a decision beyond approved factual information.

Explore other industries

The operating model changes with the business.

Compare how Ava could support other types of customer calls.

personCustomer Stories

Hear it from the brands that use Rannkly every day.

Hotel groups and retailers on how they manage reviews, guest feedback and customer conversations across every location.

Park Plaza customer story video
Hotels

Every guest review and message in one dashboard.

Park Plaza manages guest reviews and conversations from one dashboard, so every guest gets a timely, on-brand reply and nothing slips through.

Ramada Ghaziabad customer story video
Hotels

More reviews and a stronger presence where guests search.

Ramada Ghaziabad uses Rannkly to collect more guest reviews and keep its online presence up to date, so travellers find the hotel and book with confidence.

Ahuja Residences COO customer story video
Hotels

Transforming Hotel Operations with AI.

Rannkly Desk helps hospitality teams manage guest requests, complaints, tasks, assignments, escalations and operational workflows from one intelligent platform.

Cygnett Hotels & Resorts customer story video
Hotels

Software and a team that help the business scale.

Cygnett Hotels & Resorts works with Rannkly and its customer success team to manage reputation across its hotels.

“Great app. Great team. Many thanks for helping us with great software and ease of doing business.”

Udman Hotels customer story video
Hotels

Guest feedback from every property, handled before check-out.

Udman Hotels brings guest reviews from all its properties into one place, so the front desk can spot and resolve issues while guests are still on site. Automated reply workflows keep every response consistent.

Alivaa Hotels customer story video
Hotels

Guest feedback from every property, handled before check-out.

We are delighted to receive such encouraging words and to be a part of their journey with Rannkly. Client trust and satisfaction inspire us to keep raising the bar and delivering meaningful experiences.

The T-Shirt Shop customer story video
Retail

Real-time visibility into every customer touchpoint.

The T-Shirt Shop tracks reviews and customer feedback across its stores and platforms in real time. It has become the team's daily tool for customer satisfaction and brand reputation.

Certified & compliant

Security and privacy built in, at every location.

Your customer data is protected by certified security controls and privacy-first processes, with the documents your legal and IT teams need to sign off.

  • ISO 27001 Certified badge

    ISO 27001 Certified

    Information security management across people, processes and systems.

  • SOC 2 Certified badge

    SOC 2 Certified

    Independently audited controls for how customer data is handled.

  • GDPR Compliant badge

    GDPR Compliant

    Data protection and privacy rights for customers in the EU.

  • DPDP Act Compliant badge

    DPDP Act Compliant

    Aligned with India's Digital Personal Data Protection Act, 2023.

AVA FOR EDUCATION

Build the right call workflow for Education.

Bring Rannkly your highest-volume call scenarios. The team can confirm configuration, boundaries and commercial availability.

Explore Rannkly in Action

Connect with us for a Personalized Discussion

Enhance Your Awareness with Multiple Listening Platforms

Professional woman in a pink blazer engaged in a serious conversation during a video call with a laptop in front of her.