Glidewell Reviews and Ratings | Rannkly
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Glidewell

Glidewell Dental's mission is to drive down restorative costs and expand patient access to affordable dentistry.
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Last data sync 09 Feb 2025
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Year Founded : 1970
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Total Employees : 1k-5k
people
Monthly Visitors : under-10k
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4141 MacArthur Blvd, Newport Beach, CA 92660, USA
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Your overall rating
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3.2/5
language5 Platforms
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All time review rating is 3.2
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Based on total of 1501 reviews
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Glidewell customer reviews

I am extremely disappointed with the recent decline in both the quality of work and customer service at this dental laboratory in Mexico City. I have been a loyal customer for years, but the standards have noticeably dropped. The craftsmanship of the dental products is now subpar, and there have been several mistakes in recent orders. Moreover, the customer service has become unresponsive and unhelpful. This is unacceptable for a professional dental lab.
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Moises Zarco
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Stunningly incompetent nowadays. They messed up a VERY simple case of mine twice in a row and could not get their act together enough to remedy it. At no point will you be able to speak with someone who actually does the lab work, just "technical advisors" in "leadership positions" who will glad hand you and tell you to submit a new impression or scan. I sent multiple VERY CLEAR videos showing what was being done wrong with my case, and it didn't do any good. They couldn't figure out how to make a simple screw-retained implant crown. Truly blown away by how badly they screwed this up, and I will be closing my account with them. I think everyone needs to know their quality has plummeted.
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Eric Turner
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If I could give them worse than 1 star review I would. Absolutely awful, they had my large anterior case for 45 days and one person after another dropped the ball. They can not even do basic designs like getting the two canines on each side the same length. After 45 days in lab, they literally LIED and told me my case was finally shipped and I should have it the next day. Then at 3:30 in the afternoon they told me they made a mistake and they have to refabricate the entire case. Diana in the crown and bridge department is so rude to me and my staff and even yelled at my office manager when she asked for a tracking number. She was supposed to be in charge of my case who kept on dropping the ball as well as their design department. Just do yourself and your practice a favor just stay away from this lab. Literally if you buy your crowns on amazon.com would be better. No wonder their reviews are so awful, I should have looked first.
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Leila Shahbazi
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0/5 stars. Unprofessional. I’m an office manager and we REPEATEDLY had implant crowns and other various cases not fit/seat because they out source to multiple labs and they don’t communicate what manufacturer you use. We lost thousands in production and they wanted to send to collections when we wouldn’t pay for cases that don’t work or fit. Avoid at all costs. Just pay your local lab bc their fees are about the same.
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Madeline Wyatt
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Their quality used to be good but has since fallen off significantly. I've purchased many retainers from them through the years. The original ones lasted a very long time, the recent ones failed very quickly. One within a month, others within a few months.
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Konstantinos “Dino” Dotsikas
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I have come to them for about a year now. Staff is friendly, and things are very organized. They all have good bed/chair side manner. Great location, and...
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Kyle B.
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As brand new Charlotte transplants, we got very lucky to have been referred to this amazing dental practice. Within a couple of days of registering, myself...
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Eva V.
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I've got a lot of mileage on my teeth so when I moved to Charlotte, I was nervous about finding a new dentist. I like to support female run practices and...
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Alice W.
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