A configurable Ava workflow can capture booking details, answer approved questions and transfer callers to restaurant staff.
Our AI Calling Agent leverages advanced natural language processing to handle customer interactions efficiently, providing personalized responses and seamless support to enhance your customer experience.
Try a reservation, inquiry or special request. Ava listens for the intent and the details needed for the next step.
Serving to industries:
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The transaction is simple: capture who, when, where and what they need—then confirm or hand it to the outlet.
Ava asks only what the outlet needs to progress the request.
Private dining and group events need dates, party size, and spend context before the right person takes over.
Protect peak service from phone interruptions while capturing complete reservation context for the outlet team.
Restaurant groups that lose reservations and private-dining leads when teams are busy serving guests.
Ava should use approved information, capture the required details and bring in your team when the call needs judgement, confirmation or direct staff action.
Request a Free DemoStraight answers about what the proposed workflow does—and where people remain responsible.
Request a Free DemoOnly when the configured workflow and approved availability information allow it; otherwise Ava captures a request for staff confirmation.
Ava can collect party size, date and contact details, then route the lead to the relevant team.
Those should be captured and handed to restaurant staff rather than answered without approved information.
Compare how Ava could support other types of customer calls.
Hotel groups and retailers on how they manage reviews, guest feedback and customer conversations across every location.
Park Plaza manages guest reviews and conversations from one dashboard, so every guest gets a timely, on-brand reply and nothing slips through.
Ramada Ghaziabad uses Rannkly to collect more guest reviews and keep its online presence up to date, so travellers find the hotel and book with confidence.
Rannkly Desk helps hospitality teams manage guest requests, complaints, tasks, assignments, escalations and operational workflows from one intelligent platform.
Cygnett Hotels & Resorts works with Rannkly and its customer success team to manage reputation across its hotels.
“Great app. Great team. Many thanks for helping us with great software and ease of doing business.”
Udman Hotels brings guest reviews from all its properties into one place, so the front desk can spot and resolve issues while guests are still on site. Automated reply workflows keep every response consistent.
We are delighted to receive such encouraging words and to be a part of their journey with Rannkly. Client trust and satisfaction inspire us to keep raising the bar and delivering meaningful experiences.
The T-Shirt Shop tracks reviews and customer feedback across its stores and platforms in real time. It has become the team's daily tool for customer satisfaction and brand reputation.
Your customer data is protected by certified security controls and privacy-first processes, with the documents your legal and IT teams need to sign off.
ISO 27001 Certified
Information security management across people, processes and systems.
SOC 2 Certified
Independently audited controls for how customer data is handled.
GDPR Compliant
Data protection and privacy rights for customers in the EU.
DPDP Act Compliant
Aligned with India's Digital Personal Data Protection Act, 2023.
Bring Rannkly your highest-volume call scenarios. The team can confirm configuration, boundaries and commercial availability.
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